Future of services

Last Thursday Club of Amsterdam organized the Future of Services evening seminar. Info.nl did partner in the event. Robert Hewin, Pieter Jan Stappers and Lorna Goulden gave great talks sharing their view on the future of services from different angles. I shared our vision on the future of online services, or as the full title was: A future of impulse driven and hyper personalized services. Below you find my slides and a kind of executive summary of the talk.
Continue reading Future of services