Interesting new interaction paradigm seems to be emerging: draw-select reality. As Foursquare introduced the possibility to draw the area on the map for filtering places.
And now there is the new DJI Phantom 4 drone that makes it possible to drawselect a person to follow.
This is not only good news because the drone is really doing what drones should be doing: fly themselves. It is also an interesting interaction concept how it let you intuitively mark things in the real world to connect to functions in a digital space. Just like draw-selecting within Foursquare. I can imagine this will be more and more a common way to interact as the tools we use gets more intelligent.
In this interesting overview on the move to conversational commerce by Chris Messina he touches also an interesting aspect on the new conversational language that we will have with our services based on task-based command lines. The example how to type in commands in Slack conversations with the slash and how the new app Peach is using a sub-language to communicate all kind of special short-cut messaging. Agree with Chris that we will learn in this first phase towards the conversational interactions to have these kind of dialogues.
In my trends-for-2016 post I shared the expectation that we will start to get used to have a dialogue with the products we use, and have more tangible interactions at the same time. Let’s elaborate a bit on that. These conversations will be a possible format to make an interoperability between the different services and products we use. We had the short hype of intelligent agents at the end of the last century, it was to early then and technical not ready missing the big data for instance. It will happen now. And the special behaviour will be the connecting of the different services. That goes two ways.
We will have the different services connected thru our own conversations, but we will also enhance our interactions with the services with more than one channel. Multimodal combining screen interactions with speaking, chats and physical experiences. As Chris mentioned the benefit of the knowledge of a person in a chatroom to verify payments, so is adding the physical contact points with the pure digital ones. That is the context for the learning dialogue.
A really interesting development. With a challenge to design these conversations using rule-based principles and machine learning support, applying it to both digital and the physical interactions. With an open setup for people to create their own language.
As always I like to look forward to the new year. Starting with a look back at the predictions of last year. I have to say that I was pretty accurate last year. Check it yourself.
So to sum up I think the home will be the main playground of the digital developments in 2015, with the internet of daily life as silent revolution. Impacting some of our habits and devices we use. The move to private messaging communities will have big impact and next to that we could be really preparing for a new sensing communication language that will however fly later.
More than ever the first seeds were planted for the things to happen later, like in 2016. As the messaging as platform, a lot is said on that in 2015 and is happening big time in China. It will definitely execute in 2016.
The new platforms for our smart homes as silent revolution is also something that happened with a couple of players. Samsung got into the market with the acquisition of SmartThings, the new Apple TV as platform can be seen as a move into the home, Amazon Echo products, and of course NEST platform from Google. That one is the most interesting to watch. It is clear that Google is trying to enter the home to collect user data there. Nothing secret there anymore. The big question is what they will do with the data. Expect more products and services connected to the platform to generate data. Leveraging the platform as service to – for instance – advertisers will follow later (2017). I am very interested if Google will make some serious steps in making the new invisible design patterns for data driven real life products at the next I/O.
Apple is also always interesting to take as reference for predictions. Everyone predicting the future talks on Artificial Intelligence as the thing to go big in 2016. Apple will try to play an important role. The way they build in more helping functionality in iOS building on your data is paving the way for more serious AI driven services. We will also see the first tangible products that use the SDK for making the product smart. If the SDK is opened up of course to external use…
The same goes for haptics. I was right last year that the integration of haptics in Apple Watch is important but very basic. With the roll-out of 3D touch to the phone and laptop will continue this year. Only if there is a serious installed base we can expect to open up the possibilities of haptic to use for real functions instead of the limited possibilities now. Expect that with iOS10.
Twitter is in decline. Not falling yet in 2016 but if they do not find a new purpose it will be hard in the years after. It moved very rapidly to Instagram, and Snapchat.
Snapchat did grow strong in 2015 indeed, even more than expected. Will continue to do so and is more and more adopted with broader audiences. There will be more discussion on the business model of the service. A connection can be made with VR. 2015 was not yet the year for VR breakthrough but certainly the first steps are taken to have a bigger impact in 2016. Snapchat is showing how to augment real video with animations. It is acclaimed they storing the visual information of our faces as valuable data. VR concepts could very well leverage that. Expect some examples on that.
A lot more can be said on 2016 and beyond, but I keep it to this. The platforms created in 2015 will start to collect our behavioral data and will offering helpful services as tradeoff. We will start to get used to have a dialogue with the products we use, and have more tangible interactions at the same time.
I hope we will remain gaining more awareness on the systems we live in and the consequences our behavior has. Just using the P word without offering actionable tools is not useful. We will see new forms of design thinking on systems (like design for agency, meta design, playful), good signposts for some increased literacy in 2016.
Have a great 2016!