It cannot be denied that there is a kind of prestige in doing a session at SXSW. Not only because of the procedures and the popularity to send in proposals, leading to a small chance, but more because SXSW is one of the most well-known conferences in our field and it has the name to be the perfect thermometer what topics will be hot the years after. Sometimes that could be apps that change a piece of our behaviour like Twitter did and Foursquare, but more often just the themes that are hot.
So this year my proposal was selected. The topic on adaptive interactions and an internet of touch got more traction than the more generic internet of things, it turns out. It is not the first time I did this session the last year, starting at Vodafone Firestarters back in February 2015, after that atThingscon Berlin, Hack the Visual in London, Thingscon Amsterdam, and a couple of presentations. The subject remains interesting the coming time. For those who missed this session in Austin, we will do another edition at the first Thingscon Salon at April 1. With the presence of both Gijs Huismanand Aduen Darriba Frederiks, the researchers of social mediated touch and new touch garments.
My drive for the haptic interactions is mainly found in the believe this can work very well as a design material in the in the new reality where things and digital become one and we get new experiences of our real world. It is a very suitable way to communicate data from the cloud to human feelings and it strengthen the experience. This is one part of the presentation I give during the workshop. I use this example of a project of James Bridle as an extreme way to make your context tangible.
In the workshop at SXSW I started with some backgrounds on how touch works and the results from the research by Gijs Huisman. This is very insightful, also to experience yourself how to communicate feelings to someone else. We did a little exercise as designed by Gijs that I will not explain in detail in case you will attend the workshop next time.
After the research part we dived into the reasons why it is interesting as a design material, the broader context and relation with the internet of things. Things get rapidly connected to the internet, the next phase will be more about the second skin experience. Digital will be part of the self. This is even more relevant with the rise of the Artificial Intelligence as described in my last post on BigAI. Digital will live as a partner species in realising our needs. Haptics connects the digital and physical layer.
To experience the power of haptics as design material, we did a little design assignment in groups. Every group had a kit to try the vibrations. We provided a case and customer journey of Lyft ride sharing to let the attendees think on the ways haptic can work to help a better experience. The value of the assignment is in the discussion in the groups. Thinking on a concrete case make you dive deep in the possibilities. We had 8 groups that created all their own view on the topic. See the sketches below.
It was interesting to see that a couple of groups actively start creating a language for haptics. The cluttering of haptic feedback was also a theme with some of the groups. The conclusion was that it is a very strong way to focus and amplify certain decision moments in a flow.
We concluded the session with a presentation on some design thinking principles for wearables and in particular haptic interactions. On the shift from the app model to the moment based interactions, and the move to adaptive products and services and how to design rule-based interactions. In haptics is were the conversational UI and the internet of things meet. Creating feedback loops that you can feel fits the more interesting dialogues you can have in the new services. The workshop aimed to let people experience exactly that possibilities.